Contact & Support

A question about a payout, an order or a rate? Include your reference (e.g. sale-… or GC-…) so we can help faster.

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@CardLunaSupport

Fastest for quick questions while a sale is in progress.

Response times. Sales in verification: usually minutes. General questions: within a few hours, 7 days a week. Payouts keep processing even when support is busy.
Anti-scam notice. We never contact you first, and we never ask for your code by DM or email — codes are only submitted through the sell form. Anyone doing otherwise is impersonating us.